FAQ

 

How will I receive the data package?

 

Immediately after your purchase (or download a free sample), you will receive a confirmation email with the download link and your receipt. The email will also include all the necessary instruction on how to use the dataset.

 

Are my payment details secure?

 

Yes. All credit and debit card payments are processed securely by PayPal. Payments take place over a secure, encrypted connection and we do not store or record your card details.

 

Do you provide a discount for charities and non-profit organizations?

 

Yes. If you’re buying on behalf of a registered charity or non-profit organization, please contact us. We are more than happy to provide you with a 25% discount on all purchases.

 

I’m not from the U.S. Can I use a different currency?

 

Yes. Paying for your purchase using PayPal enables you to use your local currency — including Canadian dollars, UK pounds, Euros, Australian dollars and Brazilian reals. The current interbank exchange rate shall be used as the basis and the corresponding amount will be billed to your PayPal account.

 

What is included in the dataset?

 

Depending on the package that you decided to purchase, you will receive a CSV and SQL files that include 2 columns: First Name and Gender. Each Name will be classified as either Male, Female or Unisex (you can download sample dataset here). The Professional Data Package will include 95,072 unique US first names (collected from US Census) while the Premium and Global Datasets include 177,622 of unique first name collected from US, UK, Australia, Canada, New Zealand

 

What do I do once I receive the data?

 

NameGenderPro has made the entire process of buying and accessing your name database very simple. Once you choose and purchase the data package that suits your business, you can start using that data right away:
 

• You will receive an email with instructions on how to use and a link where to download the data package. Data package will come in 2 formats for your convenience: CSV file and SQL file (same data, just in two different formats). The data file includes 2 columns: “first name” and “gender”. It’s that simple!
• You will need to create a table in your CRM environment to host NameGenderPro data.
• You will need to upload a NameGenderPro file to the dedicated table to host the name gender data.
• Now you are good to go! You can now use the dataset to determine the gender of the names in your CRM, cross-check and all the wonders that our dataset promised.

(The detailed step-by-step guide will be included in the email that we will send you after your purchase.)
 

Once I buy NameGenderPro dataset – do I own it?

 

Yes! You own the data file but please note that it cannot be transferred or resold. The file you purchase from Name Gender Pro can be used for your business only.

 

Which package do you recommend?

 

Premium Data Package is our most popular package that includes 177,622 unique first name collected from US, UK, CA, AU and NZ Census and is sufficient for most of the businesses. However, if in addition to Name and Gender you’d like to add additional columns such as Country, Year, Count of People per Year and etc – we’ll be happy to provide additional information.

 

Can I “return” NameGenderPro data sets if I didn’t like it?

 

Yes, you can! When we say that customer’s satisfaction guaranteed – we really mean it! If you decided to “return” your package – you’ll get all your money back, no questions asked! Please note that you’ll have to request a refund within 30 days of your original purchase.